Privacy Policy

Welcome to KLOODY. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Information (processed securely through payment providers)
  • Order History
  • IP Address and Browser Information

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Send order updates and notifications
  • Improve our website and shopping experience
  • Respond to your inquiries
  • Send promotional offers (only if you subscribe)

3. Payment Security

We do not store your credit/debit card details. All online payments are processed through secure and trusted payment gateways with industry-standard encryption.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze website traffic
  • Provide a better shopping experience

You can disable cookies through your browser settings if you prefer.

5. Information Sharing

We respect your privacy and do not sell or rent your personal information.

We may share your information only with trusted service providers such as:

  • Payment gateways
  • Shipping partners
  • Delivery services
  • Website service providers

These partners use your information only to provide their services.

6. Data Protection

We take appropriate security measures to protect your personal information against unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access your personal information
  • Update or correct your information
  • Request deletion of your data
  • Unsubscribe from marketing emails at any time

8. Children’s Privacy

KLOODY provides products for children, but our website is intended for parents and guardians. We do not knowingly collect personal information directly from children under the applicable age requirements.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.